Most people who call are not ready to decide anything yet — they are working out what the options even are, and that is a reasonable place to start. Ask whatever you need to. If it is useful, come and look around at a normal hour, when a meal is being served and something is actually happening, rather than on a quiet afternoon.
123 Main Street, Your City, ST 12345
Monday - Friday: 8am - 6pm | Saturday: 9am - 3pm | Emergency: 24/7